We require an Associate to work with an engagement team and regions to deliver consistent high quality client service across different regions. Ultimate goals should include building sustainable relationships, focus on engagement management and develop industry expertise to benefit the engagement team and the delivery to the ultimate client. The focus of this role will be on assisting with various business processes and coordination of activities associated within an Audit framework
Essential Functions of the Job
Key Responsibilities/Activities
Meet the hours target
Quality of output
Compliance to Turn Around Time
VOC feedback
MDS Feedback
Timely Response on emails
Effective communication with region
Assist engagement teams through various processes like multi-location coordination, engagement economics, confirmations, project and database management
Maintain and update global engagement team databases and contact lists as appropriate. Collate relevant client information from publicly available databases and communicate to team via firm publication and databasesTaking individual responsibilities for all work and ensure the work is reviewed before the output is sent out as per the deadline
Accurately identifying problems, exceptions and ensuring that regional engagement team has been informed on a timely manner
Work proactively and respond to regional stakeholders
Attend and participate in Weekly/Biweekly calls with the regional counterparts and share progress and status updates
Develop and maintain healthy working relationships with the team’s by having an open and honest communication
Proactively reaching out to team’s soliciting feedback for the work and taking appropriate action
Accurately identifying problems, exceptions and ensuring that engagement teams has been informed on a timely manner
Problem Solving and Decision Making
Continuous Improvement
Technical Skills
Client Knowledge
Communications
Knowledge & Skills
Strong communication skills
Strong attention to detail and diligent in following up on items when dealing with routine task
Professional, confident and outgoing
Ability to meet tight deadlines
Ability to ensure that work is of a consistently high standard
Ability to multi-task projects and assignments in order of priority
Excellent interpersonal skills, internally and externally
Ability to communicate at different levels within the organization. i.e. Partner to peer level associate
Ability to plan ahead and anticipate potential problems before they arise
Numerate
Personal Attributes
Strong in MS Office specially Microsoft Excel, power point presentation etc
Ability to ensure that work is of a consistently high standard
Ability to multi-task projects and assignments in order of priority
Team player with willing and enthusiastic approach
Work Experience
Graduate with 0-1 year of general business experience required (B.Com preferred)
IT Skills – Extensive experience of using MS Office
Others Role Characteristics
Potential for travel to different countries as a means of developing skills and knowledge in this role
About EY
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
More Information
- Salary Offer Rs. 20,001 - Rs. 50,000
- Experience Level Junior
- Total Years Experience 0-5
