Executive Call center

Qualification

Any graduation

Experience

Excellent verbal communication while dealing calls
Speak to the patients and bystanders in a Friendly and pleasant manner.
Ensure all calls are attended.
providing Doctors’ appointment.
Have up to date information on daily wise OP & Doctors Leave.
Cancellation & rescheduling of appointments if doctor is on leave.
Receiving calls and connecting calls to particular areas upon request.
providing information about doctors and op days and timings
Attend each and every call coming from inside and outside hospital.
connecting the call for particular departments.
Follow the rules, regulations, policies laid down by the management.
provide the accurate and correct information to the patient and bystanders.
listen to the call properly and provide the information according to that.
Pay attention to each and every call Attention to detail.
checking the doctors leave in a daily wise manner and pass the message to the team.
Able to work morning, evening, weekend, holiday, and overnight shifts if it demands.
Need to Answer the calls in a Friendly and pleasant manner.
Excellent verbal communication needed to be done while attending the calls.
Job Type: Full-time