Job Description:
1. Front line support via live chat and telephones.
2. Troubleshooting a variety of technical and non-technical issues customers are having with their Computer
3. Provide technical support for level one escalation issues via helpdesk.
4. Performs miscellaneous job-related duties as assigned.
Required Skills:
· Excellent written and verbal communication skills in the English language.
· Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
· Outstanding customer service skills and a dedication to the customer service experience.
· Dependable to be at work during assigned shifts and to complete work as expected.
· Knowledge of Desktop Computer
· Ability to multitask and meet specific goals set by supervisors and management.
· Experience with documenting procedures.
. Preferred Languages : English/Hindi/Tamil
Job Types: Full-time, Walk-In
Salary: ₹12,000.00 – ₹15,000.00 per month
COVID-19 considerations:
common surface are sanitized
Work Remotely:
No
More Information
- Salary Offer Rs. 10.001 - Rs. 20,000
- Experience Level Junior
- Total Years Experience 0-5
